If your health plan is not listed here, please call our office and ask for
our billing department. This list may not be up to date, or we may be able
to add your insurance plan to our list.
Office Hours: Regular hours
for scheduled well and sick child visits are from 9am to 6pm Monday
through Friday. Calls to make appointments can be made beginning
at 8am Monday through Friday.
What to Bring to Your Appointment:
You must bring a valid insurance card and your co-payment (if applicable) to
each appointment. Also, please try to bring your child's immunization
record to any well check appointment. If you have new insurance and have
not yet received your insurance card, you will need the following
information: insurance company name; claim address; co-payment amount;
and policy holder name, policy number, group number, and suffix.
Walk-in Appointments: We do
not allow walk-in appointments, even during our "Urgent Care"
hours. Please call the office and make an appointment before coming to the office or we may not be able to
see your child.
Telephone: We encourage you
to use the phone during office hours. Many problems may be solved with
advice over the phone, saving you the time and cost of a visit. We are happy to
provide this service, but it is against the policy of this office
to treat by phone when there is a more serious illness or a patient who has
never been seen in our office. Whenever the office is closed, the doctor
on call may be reached by calling our office number, 323-3099. If there
is no answer, call our answering service at 747-1234. Remember, however, that we also require
sleep to function properly. Please call at any hour if your child is
truly ill but please save routine calls for regular office hours.
If you
have Caller ID, it is likely that your phone will not accept blocked calls
(those that come up on caller ID as "Private" or "Out of
Area"). If this is the case, you must turn off anonymous call
blocking in order to receive a call back. Ask our answering service for
instructions if you do not know how to do this. If you do not turn this
function off, you may not get a call back.
Well Checks: We encourage you to make
summer well check appointments for camp, school, or sports physicals early in
the season. We are very busy with these appointments in July and August
and may not be able to accommodate you on short notice during this time of
year. Please bring your child's immunization record to all well check
appointments.
Immunization Records and Physical Forms:
There is a 48 hour turnaround time and a $5 fee for these forms to be filled out
unless
you bring them with you at the time of your well check appointment.
No Shows and Late Shows: If you will not be able to
keep an appointment, please call our office to cancel as far in advance as
possible so that we can see another patient in that time slot. We will
try to give you a reminder call one to two days prior to scheduled visits to
let you know that an appointment is coming up. If you are more than 15
minutes late for an appointment, we may have to reschedule you on a future
date. If you miss an
appointment without canceling, we may charge you a missed appointment fee.
Catalina
Pediatrics was established in 1974 by Dr. James Labelle, who was
soon joined by Dr. Robert Crowdes. Over the years, the practice has
expanded to include a total of six pediatricians. The list now includes
Drs. Bryan Auerbach, Steve Goldberg, Janel Lloyd, Sosan Moussa, and Ariana Foster (click 
