Change in Office Practices
We have made many changes in our office practices to ensure the safety of you and your child:
Parents/patients are screened prior to scheduling their appointment, anyone with cough and fever may be asked to reschedule their appointment or discuss with one of our nurses or doctors prior to scheduling.
Well visits will be scheduled in the morning. Sick visits will happen only in the afternoon, or after all well children are seen.
Families are encouraged to limit the number of caregivers bringing the child to the office as well as siblings.
Upon check-in, patients are being brought directly to a private room. We are making every effort to not use our waiting room. Should there be a wait, families will be asked to wait outside or in their car until a room is available.
Rooms are being cleaned thoroughly and disinfected between every patient.
All doctors and staff are wearing masks for all visits.
Parents and patients over the age of 2 will be required to wear a face covering. Due to continued difficulty in finding masks, we may not be able to provide you with one upon check-in, so we strongly encourage you bring your own. More information on masks and children can be found here.
Telemedicine appointments are frequently being offered for med rechecks and sick visits, when appropriate.
AZDHS is working with community providers on Saturday May 23rd and May 30th to provide testing at several locations in Tucson. The above link provides information on where to find the COVID-19 testing sites, hours of operation, and information about pre-registration. Additional sites and dates are constantly being added, please check back often.
Policies and procedures for patient criteria, billing, and pre-registration requirements vary by site. Please call or visit a testing site's website for more information. Sites participating in the Arizona Testing Blitz are offering diagnostic testing for COVID-19, which is designed to determine whether a patient is currently infected with the virus. Antibody testing is not a part of the Arizona Testing Blitz. Most sites require pre-registration, please call or visit the website listed before visiting the location.
PCHD has set up two phone lines to answer COVID-19 questions from the public about testing, symptoms, and many other virus-related topics:
For general information about COVID-19, including news, testing, and prevention call 2-1-1 from 8am-8pm daily.
People who have questions about symptoms they are having can call 1-844-542-8201, anytime
Banner Tucson has closed their drive-thru testing site. We have not been informed as to whether this is closed temporarily or will reopen at some point. We will keep you updated as we learn more.
Updates for parents from the American Academy of Pediatrics